Example IT Dept. Requests

If you’ve arrived at this page directly it may be worth briefly taking in some of the general configuration notes.

We need to restart AP-Portal’s own databases, do we need to shut down the components?

The short answer is ‘yes’.

The reason being that of the generic portal components, app-manager and business-manager frequently poll the database to find newly persisted data (e.g. a new simulation request). In doing so a momentarily disappeared database may cause some issues (albeit probably not fatal ones) if the portal is running , even if there are no users using the portal at the time!